At Enchanting Travels, our tours to Asia, Africa, South and Central America, and Antarctica, are built on an intricate awareness about these destinations and an outstanding team of professionals. Through our stellar personalized itineraries and top-notch service, our guests uncover not just natural and manmade wonders, but also a country’s cultural heritage, essence, and soul.
Courting excellence. We rely on a multicultural team of 140 well-traveled, passionate individuals representing 19 nationalities across 6 offices on 4 continents. Our teams are unrelentingly focused on understanding our guests’ needs, and committed to ensuring each trip is a cut above the rest.
Personalized service. Our travel experts take the time to understand each guest’s interests, to ensure trips are planned and executed as desired. We believe that unforgettable journeys are about personalized service, expert knowledge, attention to detail, and authentic experiences.
Seamless delivery. We continuously work together with our partners to upskill our on-the-ground teams. Our long-term relationships with partners result in our guests receiving not just excellent service but also special attention and truly unique and authentic experiences.
Steadfast support. We are always the single point of contact. Each of our guests is assigned a personal concierge available to them 24X7. This unique service provides comfort and security, and is the ultimate luxury for discerning guests.
Guest feedback. After each trip, our guest relations team follows up for direct feedback which is taken seriously and used to review what we offer. Key points are shared with our teams globally to ensure we consistently deliver high-quality experiences.
We believe in relationships. From guests to partners, we are always building and nurturing long-term relationships. No wonder our guests write us glowing testimonials and continuously recommend us to others. When a trip ends in joy, we know we are doing the right things.